Knowledge Management


We all need access to the latest, up-to-the-minute, evidence-based information to do our jobs well. But for health professionals — from community health workers and physicians to program managers and policy makers — having the appropriate information and the ability to share it effectively can be a matter of life and death. If the information is out-of-date or misleading, the health consequences can be serious.

At the Johns Hopkins Center for Communication Programs, we collect, curate and adapt the latest evidence and best practices on family planning and HIV, maternal and child health and malaria, and then provide the tools that make it easy to share with the people on the ground who need it the most.

Although the term “knowledge management” may be new to many health care workers and global health professionals, many are already practicing it every day without realizing it.

When a nurse looks up the newest treatment guidelines before she treats her patient, she is using knowledge management. When a program manager rolls out a new mobile app to help remote community health workers communicate with their supervisors in far-off hospitals, they are using knowledge management. When a policymaker reads a research report to help him write a country’s guideline allowing midwives to provide their clients with more contraceptive options, he is using knowledge management. All these global health professionals are using knowledge management tools to access, share and use knowledge in their work.

This is at the heart of health communication. This is at the heart of CCP.

Learn more about our flagship knowledge management project, K4Health.

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WATCH: What is KM?